by steph.cope | Feb 2, 2018 | Knowledge
An accounts package will simply log your business transactions, you are able to raise invoices and reconcile accounts, but this does not allow you to book advertisements into a magazine, copy chase or design a flat plan. All of those features come with an advertising... by steph.cope | Feb 2, 2018 | Knowledge
Support packages can vary, but you should always check what is included before you purchase a new system. Some providers may not charge you up front for support, but they will bill you for every call that is made to the support desk. Other providers may charge you a... by steph.cope | Feb 2, 2018 | Knowledge
Within your business, it is vital that you maintain customer satisfaction, so missing bookings from an issue that has gone to print is a massive hindrance for the company. A really useful way to reduce missed bookings is to use a Flat Plan. A Flat Plan is essentially... by steph.cope | Feb 2, 2018 | Knowledge
In order to run a successful business, it is imperative that you have as little accounting errors as possible. This takes a little work, but with the right methods, you should be able to reduce your errors. Firstly, if you have the facility to allow software to raise... by steph.cope | Feb 2, 2018 | Knowledge
In any publishing business, it is critical that you sell as much space as possible. The sales team need lots of information at their fingertips in order to contact the right people and get sales. One way to try and increase sales is to make sure all company contact... by steph.cope | Jan 19, 2018 | Knowledge
Customer service is a fine art, one that needs constant monitoring and improving. In order to improve on your customer service, you first need to monitor the customer service delivery and highlight any areas that you would like to improve on. You can monitor customer...